Five logistics management tips for same‑day couriers
Logistics underpins every on‑time delivery. For a same‑day courier like Mabros, the objective is simple: reliable collections, accurate ETAs, and clean proof of delivery — every time. These five tips reflect how we operate and what we recommend to our customers.
1) Make a proper plan
Confirm the essentials up front: on‑site contacts, access constraints (bays, stairs, gates), load size/weight, special handling, and time windows. Use a reusable checklist so nothing is missed and allow a realistic buffer for city traffic. Share the driver ETA with both ends.
2) Upgrade your SOPs
Standardise how jobs move from booking to dispatch to POD. Quick wins: double‑check addresses and postcodes; display clear policies for waiting time and additional loading; share a daily ops summary; document roles and hand‑offs between team members.
3) Optimise loading and staging
Stage freight to minimise handling, pre‑label items, and match vehicle to load to avoid re‑packs. Use padding/edge protection where needed and secure with straps/blankets. Efficient loading reduces damage risks and keeps turnarounds fast.
4) Adopt lightweight automation
Use tools where they help without over‑engineering: digital POD (signature/photo), automatic ETA sharing, address lookup, and template VAT invoices. Fewer manual steps mean fewer errors and faster customer updates.
5) Increase transport efficiency
Pick safe, direct routes and factor known congestion windows. Sequence jobs to avoid empty mileage. Pack efficiently to save space/weight while protecting goods. Review outcomes weekly and feed learnings back into planning.
Conclusion
Small, repeatable improvements add up. Better planning, clearer SOPs, smarter loading, light automation, and efficient routing help keep deliveries on time and customers satisfied. If you’d like us to assess your current process and suggest improvements, get in touch — we’re happy to help.